Cancellation Policy
August 1, 2022 2022-08-01 5:22Cancellation Policy
You may change your mind within seven (7) calendar days of purchase, well before materials have been provided to you, downloaded, streamed, or otherwise accessed. If you do wish to cancel, please contact us via email.
Fees once paid will not be refunded after completion of the 7-day free look period from the date of login credentials issued. Fee transfer to another person is not entertained under any circumstances. From the 7th day of enrollment to 3 weeks, change of course, can be accommodated and beyond 3 weeks, the amount paid will not be adjusted or refunded.
Refund Request | Domestic Refund % | International Refund % |
Within 48 hours or 2 days of activation | 100.00% | 80.00% |
Beyond 48 hours but within 7 days of activation | 90.00% | 80.00% |
Beyond 7 days of activation | 0.00% | 0.00% |
- The student has to submit the documents within 15 days of activation or before downloading the certificate.
- For courses where CP is applicable, the student has to submit the documents within 15 days of activation or else eligibility for CP/VIVA will lapse.
- Post submitting the documents, if we identify that the student is ineligible for the course, then the course will be deactivated. The fees paid will not be refunded.
- If a student’s degree certificate or MCI recognition is expected within 6 months for medical courses and within the course duration for all non-medical courses, then you can complete the admission process by taking a conditional admission letter.
- The refund is not applicable in scenarios where the student is not able to submit the documents on or before downloading the certificates.
- The refund would not be possible if the details mentioned in the application form and the documents do not match.
- Refund policy would not be applicable if the course is accredited by partner universities like eCornell, Amity University, ATI, and Singhania University.
- The refund of the duplicate payment made by the customer will be processed via the same source (original method of payment) within 5 to 7 working days after intimation by the customer.
Note: All refunds will be processed within 30 days of receipt of the refund request.
- Processing fee paid for loan case will not be refunded in case of cancellations.
