Privacy Policy

Privacy Policy

Raymedi International recognizes the importance of maintaining its users privacy. We value your privacy and appreciate your trust in us.This entire policy describe how we collect, organize and treat user information we collect on our website By visiting our website all the users agree to this private policy. is a property of Raymedi International Education having its corporate office at Raymedi International, Unit No.CG/26, Ground Floor,Carnival House, Off.AK Vaidya Marg, Malad East, Mumbai-400097.


  1. Personal data, or personal information, means any information about an individual from which that person can be identified.
  2. We may, to the extent permitted by law, collect, use, store, and transfer different kinds of personal data about you to provide you with or in connection with the Services. Such personal data includes:
    i.Contact details, including email addresses, phone numbers, delivery addresses, billing addresses, business addresses, social media information, etc.;
    ii. Data we collect in relation to our underwriting processes when you choose to access certain features of our website.For example, this includes documents issued and accepted as proof of identity and/or proof of address by any governmental body and/or Authority including but not limited to passport, aadhaar card, election commission identification card, medical license (For doctors)
    iii.Transaction data, including details about bank account number.
  3. Data security Transmitting information over the Internet is not always safe. Any data you transmit is at your own risk.But we do follow strong security procedures and standard protocols to keep your data secure once we receive it.
  4. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.
  5. Payment: Payment transactions are always encrypted using standard procedures.All our transactions are highly secured and follows the higest security encryptions.

Introduction and Purpose

Raymedi International is committed to providing high-quality service to our delegates. We recognise that, occasionally, concerns or issues may arise. This Complaints Policy outlines our commitment to addressing and resolving complaints promptly and fairly.


This policy covers complaints from members, delegates, and course participants and any other stakeholders.

Definition of a Complaint

A complaint is an expression of dissatisfaction, whether oral or written, and may relate to our initiatives, services, employees, or any other aspect of our association operations.


  • Members, delegates, course participants and any other stake holders should contact if they wish to register a complaint.
  • The Raymedi International Academic Council is responsible for the resolution and investigation of complaints.

Complaints Procedure

  • Members, delegates, course participants and any other stake holders can make complaints by email.
  • Complaints should include specific details, such as the nature of the complaint, relevant dates, and any supporting documentation. The complaints can be made at any time.

Investigation Process

  • Complaints will be investigated by the Academic Council.
  • We aim to complete investigations within 30 days. If this is not possible, we will provide regular updates on the status of the investigation.


  • We will acknowledge receipt of the complaint within 15 days.
  • Regular updates on the progress of the complaint will be provided every 7 days.
  • Final resolution details will be communicated to the complainant in writing.


Our objective is to address and resolve complaints in a fair and satisfactory manner.


If a complainant is dissatisfied with the resolution, they may escalate the matter by contacting

Monitoring and Reporting

We will monitor and analyse complaints data to identify trends and areas for improvement on a regular basis.

Review and Improvement

  • This policy will be reviewed annually to ensure its effectiveness.
  • We are committed to continuous improvement based on feedback and outcomes.